Terms of Service

Please read these. They are short, and the parts in bold are the ones that affect your rights: you vouch for the photos you upload, you are responsible for how you use the images, our liability is capped, and disputes are settled by individual arbitration unless you opt out within 30 days.

1. Who we are, and who you are

AI Creator Lab Studio (“we”, “us”) is operated from Chicago, Illinois, USA. By ticking the box at sign-in, creating an account, or buying credits you agree to these Terms and to our Privacy Policy and Refund Policy, which are part of them.

You must be 18 or older to use this service. If you are under 18, do not create an account. We may close any account we believe belongs to a minor, and we may ask for proof of age at any time.

2. What the service does

You upload one or more photographs, choose a template, and for some templates describe what you want in your own words. We send your photographs, together with our own instructions, to third-party artificial intelligence services and return the resulting image or video to you: Google (Gemini) makes images and screens and rewrites video ideas, and Higgsfield makes videos, using models such as ByteDance Seedance. Each template shows its price in credits before you use it.

Results vary. AI image tools are not deterministic, and the same photograph and style will not produce the same image twice. We do not promise a specific result, a likeness, or a resemblance to any reference you have in mind. Everything we produce is AI-generated. Images from Google carry an invisible watermark (SynthID) saying so, and we do not remove it. We may decline to make something you describe, and an idea we decline costs you nothing.

3. Photographs you upload

Before your first upload you confirm, and for every photograph you promise, that:

• you own it, or have permission from whoever does;
• every identifiable person in it has agreed to it being uploaded here and altered by an AI tool, and has authorised you to give the consents in this section on their behalf;
• no person in it is under 18;
• it does not contain nudity, sexual content, violence, or anything unlawful, and it is not a photograph of a public figure, celebrity or stranger who has not personally agreed.
• where you add other people to a video (a friend, a partner, a second character), each of them is an adult who agreed to appear in that video, and you tick the box saying so before every video.

Video and Higgsfield. Videos are made by Higgsfield. Higgsfield’s own terms allow it to use the inputs and outputs sent to it to improve its AI models, and to keep outputs for at least seven days. By making a video you agree to your photographs and the generated video being processed by Higgsfield on those terms. Images are made by Google, which does not use them to train its models. If you do not want a photograph processed by Higgsfield, use an image template instead.

Faces, and biometric privacy law. We do not perform facial recognition and we do not create, store or compare face templates. Your photograph is sent to an AI service to make the image or video you asked for, then deleted from our storage. However, some laws, including the Illinois Biometric Information Privacy Act, are written broadly. So, to the extent any such law treats the processing of a face in a photograph as the collection of biometric data, you give us and our AI providers your written consent to process the faces in the photographs you upload, for the sole purpose of producing the image you asked for, for yourself and on behalf of every person in the photograph whose consent you have obtained. You accept the retention schedule in our Privacy Policy: originals are permanently deleted within seven days of upload, and sooner if you delete your account. We do not sell, lease, trade or otherwise profit from photographs or anything derived from them.

You keep ownership of your photographs. You give us permission to store and process them only to produce what you asked for, to keep the service secure, and to comply with law, and for no other purpose. We do not use your photographs to train AI models and we do not sell them. Our AI providers process them as described above.

4. Images you receive

The images we return are yours to use, including commercially, to the extent we are able to grant that. We claim no ownership of them.

Be aware that the legal status of AI-generated images is unsettled in many places, and they may not be protectable by copyright. An image may also resemble existing styles, works or people in ways neither of us intended. You are responsible for how you use the images: for checking they are suitable for your purpose, for any labelling that platforms or laws require for AI-generated content, and for any rights of third parties your use might touch.

5. Credits and payment

Credits are bought in packs. Each pack is a one-time purchase. There is no subscription, no trial that converts, no automatic renewal, and we do not store your card or charge it again. The price, the number of credits and the cost per image are shown before you pay. Payments are processed by Stripe under its own terms; sales tax, where it applies, is shown at checkout.

Credits are consumed when you generate an image. They do not expire. They have no cash value, cannot be transferred between accounts, and cannot be exchanged for money. All sales are final and we do not offer refunds; see our Refund Policy.

If a generation fails for a technical reason, the credit is returned to your balance automatically.

6. Things you may not do

You may not use the service to:

• upload photographs of people who have not agreed to it, or of anyone under 18;
• create images of a real person that are sexual or intimate, or that show them doing or saying something they did not, or that are intended to harass, defame, extort or humiliate them;
• create images intended to deceive people about who someone is or what happened, including in connection with an election, a news event, or a fraud;
• impersonate anyone, or create images of public figures, celebrities or brands in a way that suggests endorsement or that infringes their rights;
• create sexual, hateful, or violent content, or any content involving minors;
• use the service in a way that infringes anyone’s copyright, trademark, privacy or other rights, or that breaks any law;
• put another person into a video without their consent, or make a video of a real person that shows them doing or saying something they did not;
• do anything our AI providers prohibit: Google’s Generative AI Prohibited Use Policy and the content rules in Higgsfield’s Terms of Use apply to everything made here;
• try to get around our idea screening, or describe content we would refuse in coded or disguised terms;
• resell access to this service, scrape it, or use it to build a competing service;
• attempt to extract our prompts, keys or internal instructions, bypass a limit, or interfere with the service or other users.

We may refuse any generation, remove any image, and suspend or close any account, at our discretion, if we believe these rules have been broken or that continuing would expose us or anyone else to harm or legal risk. Where we close an account for a serious breach, unused credits are not refunded. We may preserve and share information with law enforcement where the law requires or where we believe it is necessary to prevent harm.

7. Your responsibility to us

You agree to indemnify us, meaning to cover our losses, costs and reasonable legal fees, and to defend us, against any claim brought by someone else that arises from: a photograph you uploaded without the rights or consents you promised in section 3; your use of an image we produced for you; or your breach of these Terms or of any law. We will tell you about any such claim promptly and will not settle it in a way that admits fault on your behalf without asking you first.

8. Copyright complaints

If you believe something on this service infringes your copyright, our Copyright page explains how to tell us and how we respond. We remove infringing material and close the accounts of repeat infringers.

9. Availability and changes to the service

This is a small independent service that depends on third parties. We do not guarantee it will be available at any particular time, and we may change looks, providers, prices for future purchases, or features, or discontinue the service. You may close your account at any time by emailing us; see the Privacy Policy for what happens to your data and credits.

10. Disclaimers and limitation of liability

The service and every image are provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties of any kind, express or implied, including of merchantability, fitness for a particular purpose, non-infringement, accuracy, or that images will be free of errors, artefacts or content you find objectionable. AI output is generated by third-party models that we do not control, and we do not guarantee any particular result, look, likeness or quality.

You use what you make at your own risk. You are responsible for what you upload, what you create, and where and how you post or use it. We are not responsible for any claim, loss or damage that comes from your content or from how you or anyone else uses it.

Our total liability to you for all claims arising out of or relating to the service, however they arise, is limited to the greater of the amount you paid us in the twelve months before the claim and fifty US dollars (US$50). We are not liable for lost profits, lost data, lost opportunities, reputational harm, or any indirect, incidental, special, consequential or punitive damages, even if we were told they were possible.

Nothing in these Terms limits liability that cannot be limited by law, including for fraud, or any right you have as a consumer that cannot be waived. If you live somewhere that does not allow some of these limits, they apply to you only as far as that law permits.

11. Disputes: talk first, then individual arbitration

Please read this section carefully. It affects your right to go to court and to take part in a class action.

Talk first. If you have a dispute with us, email angel@globalpresencemedia.com with “Dispute” in the subject, your account email, and what you want. We will do the same if we have a dispute with you. Both of us agree to try in good faith to resolve it informally for 60 days before starting arbitration or any other proceeding.

Binding arbitration. If we cannot resolve it, any dispute, claim or controversy between you and us arising out of or relating to these Terms or the service, including its formation, interpretation, or the processing of your photographs, and including claims under privacy or biometric-privacy statutes, will be resolved by binding individual arbitration under the Federal Arbitration Act, administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator, not a court, decides whether a claim is arbitrable. Arbitration will be by video, by telephone, on documents, or in Cook County, Illinois, at your choice. We will pay all AAA filing, administration and arbitrator fees for claims under US$10,000 unless the arbitrator finds the claim frivolous. Judgment on the award may be entered in any court with jurisdiction.

No class actions. You and we each agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person and may award relief only to the individual party seeking it. If this paragraph is found unenforceable for a particular claim, that claim (and only that claim) will be heard in court under section 12, and the rest of this section still applies.

Exceptions. Either of us may bring an individual claim in small-claims court, and either of us may seek an injunction in court to stop unauthorised use or abuse of the service or infringement of intellectual property.

Your right to opt out. You may reject this arbitration section by emailing us at the address above with “Arbitration opt-out” in the subject, from your account email, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms and does not affect your service.

12. Governing law and venue

These Terms are governed by the laws of the State of Illinois and the Federal Arbitration Act, without regard to conflict-of-law rules. For anything that is not arbitrated, you and we agree to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, unless the law where you live gives you a right to a different forum that cannot be waived.

13. Changes to these Terms

We may update these Terms; the date at the top shows when. If a change matters, we will ask you to agree to it again the next time you sign in, and we will email account holders. Changes to the arbitration section do not apply to disputes that either of us had already notified the other about before the change. Continuing to use the service after a change means you accept it; if you do not, stop using the service and close your account.

14. General

These Terms, together with the Privacy Policy, Refund Policy and Copyright page, are the entire agreement between you and us about the service. If any part is found unenforceable, the rest stays in force. If we do not enforce a part of these Terms, that is not a waiver. You may not transfer your account or these Terms to anyone else; we may transfer them to a successor who takes on the service, and we will tell you if we do. Sections 3, 4, 7, 10, 11, 12 and 14 survive the closing of your account. Notices to you go to your account email; notices to us go to the address below.

Contact

angel@globalpresencemedia.com. AI Creator Lab Studio, Chicago, Illinois, USA.